If a needle, hook or other addi product arrives damaged or defective, contact us and we will arrange to replace it.
If needle, hook or other addi product does not meet your needs, we will be happy to issue a refund or store credit for items returned in saleable condition within 30 days. After 30 days, we will issue a store credit only. Please note: items that have shipped free and are returned for reasons other than our error or product defect will have the original cost of shipping deducted from the store credit issued.
Thank you for visiting the addi needle shop!
addi Needle Shop
c/o Bob & Nancy's Services, Inc.
211 S. 9th St.
Philomath OR 97370